Questions, answered.
Everything you need to know about ordering, shipping, and caring for your medwear.
Order securely right here on our website — browse the shop, select your preferred item, size, and colour, and check out. You can also place orders via DM or WhatsApp, and your order will be processed upon confirmation.
We accept Mobile Money (MoMo) and debit or credit cards — all processed securely through Paystack. Your payment details are never stored on our site.
Absolutely. We supply hospitals, clinics, and teams at special rates. Visit our Bulk Orders page to make a request and we'll get back to you promptly.
If your order hasn't shipped yet, reach out to us right away via Contact or WhatsApp and we'll do our best to adjust the size, colour, or delivery details.
Deliveries within Ghana are completed within 24–72 hours of your order being confirmed.
Yes — we deliver across the nation and worldwide. International orders are delivered within 7 working days.
Delivery fees depend on your location and are calculated at checkout before you pay — no surprises.
Once your order ships, follow its status on our Track Order page using your order number and email.
Our Sizing Guide has detailed measurements for every fit, from XXS to 5XL. If you're between sizes, we recommend sizing up for a more relaxed fit.
You'll need four measurements. Bust/Chest: measure under the arms, around the fullest part. Waist: measure under your natural waistline, holding the tape loosely. Hips: measure around the fullest part of the hips. Inseam: measure along the inside of the leg, from just below the crotch to about an inch below the ankle.
Compare your numbers against our Sizing Guide to find your perfect fit.
Machine wash cold with like colours and tumble dry low. Our fabrics are made for long shifts and frequent washing — they'll hold their shape and colour.
We offer refunds for untouched and unused items within 12 hours after delivery. Reach out via Contact or WhatsApp as soon as possible to start the process.
Yes — we offer same-day exchanges for sizes and colours, subject to item availability.
We're sorry about that. Contact us within 12 hours of delivery with a photo of the item and we'll arrange a replacement or refund right away.
